Refund Policy
If something goes wrong, email support within 14 days of a charge and we'll make it right. Unused subscription periods are refundable in full; periods where credits have been spent are refunded pro rata at our discretion.
Subscription refunds
You may request a refund for an unused subscription period within 14 days of purchase. If you have used credits from your subscription, refunds are issued pro rata (proportional to the unused portion) at our discretion.
One-time top-up refunds
Top-up credits purchased separately may be eligible for refund within 14 days if unused or if your account is closed. Top-up credits do not expire while your subscription plan remains active.
Failed generation credit refunds
Credits for failed design generations are returned to your balance automatically. You are never charged for a design we could not produce. Partial generation failures (when only some variations succeed) result in automatic pro-rata credit refunds.
How to request a refund
To request a refund, email anuragf863@gmail.com from your account email address within 14 days of your charge. Include your order details and the reason for your refund request. You may also reply directly to your Paddle receipt email.
Refund processing
Refunds are issued to the original payment method through Paddle, our Merchant of Record. Refund processing time depends on your payment provider and typically takes 5–10 business days.
Support email
anuragf863@gmail.com
Questions
If you have questions about refunds or your billing, contact anuragf863@gmail.com